Privacy Policy Last updated: 24/02/2024
We ("Us", "Our") protect your personal data. This Policy explains what we collect about visitors and users of Pura Custodièr (the "Website"), why we use it, and your choices. Contact: [email protected].
Our commitments
We aim to be transparent about collection and processing; use data only for purposes described here; help you exercise privacy rights where the law allows; and apply reasonable technical and organisational measures to protect data, while recognising that no online service is perfectly secure.
Scope and definitions
"Personal Data" means information relating to an identified or identifiable person. "Processing" includes collecting, storing, using, sharing, and deleting data. The Website is not directed at children under 18; if we learn we have collected a child's data, we will delete it promptly where required.
What we collect
When you use the Website or Services we may collect technical data (such as IP address, device and browser type, pages viewed, timestamps, and crash logs) and information you voluntarily submit (for example, name, email, and phone when you ask to be connected to a third-party trading platform). Some technical data may not identify you.
You are not obliged to provide Personal Data, but without it we may be unable to connect you with partners or provide certain features.
Purposes and legal bases
We process Personal Data to operate the Website, respond to enquiries, connect you with third-party platforms at your request, comply with law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Typical purpose | Typical legal basis | |
| 1 | Forward your details to a third-party platform you ask us to contact | Consent / steps prior to a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and business administration | Legitimate interests and/or legal obligation |
Sharing and international transfers
We may share data with service providers who host, analyse, or support the Website under confidentiality obligations; with third-party trading platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use appropriate safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies and similar technologies
We and partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Type | Purpose |
| Strictly necessary | Security, session, and core site features. |
| Functional / performance | Remember choices and measure aggregated usage to improve the Website. |
Retention
We keep Personal Data only as long as needed for the purposes above and to meet legal, accounting, or reporting requirements, then delete or anonymise it where possible. Introductions to partners may be managed under separate partner retention rules disclosed by them.
Security and third-party sites
We implement reasonable safeguards, but transmission over the internet is never completely risk-free. The Website may link to third-party sites; their practices are governed by their own policies, not this Policy.
Your rights
Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is consent-based. EEA/UK users may lodge a complaint with a supervisory authority. We may need to verify your identity before responding and may extend timelines where permitted. Contact us at [email protected] to exercise rights.
Changes
We may update this Policy by posting a new version on the Website. Material changes may also be communicated where appropriate. Continued use after updates constitutes notice of the changes where the law allows.